Mail addressed to a military, island or diplomatic post offices overseas may be subject to certain conditions or restrictions of mailing regarding content, preparation, and handling as below:

1. Shipping time & Surcharge

LocationShipping timeSurcharge
APO/FPO/DPO/AE (Air/Army Post Office, Fleet Post Office or Diplomatic Post Office)
in the United States
Standard shipping time + 7-10 business daysInternational shipping fee + 10$
Hawaii, Puerto Rico, US Virgin Islands, Guam, Northern Mariana Islands
in the United States
Standard shipping time + 7-10 business daysInternational shipping fee + 5$

2. Shipping restrictions

Due to international shipping restrictions, our service is not available for the following countries:

  1. Iran
  2. Cuba
  3. Sudan
  4. North Korea
  5. Syria
  6. Crimea
  7. Israel
  8. Cayman Islands
  9. Dominica
  10. French Guiana
  11. Honduras
  12. Libya
  13. Mauritius
  14. Myanmar
  15. Nicaragua
  16. Somalia
  17. Sudan
  18. Trinidad and Tobago
  19. Turkmenistan
  20. Yemen
  21. Chile
  22. Argentina
  23. Bermuda
  24. Botswana
  25. Brunei Darussalam
  26. Chad
  27. Eswatini
  28. Laos
  29. Lesotho
  30. Mongolia
  31. Samoa
  32. Seychelles
  33. South Sudan
  34. St. Pierre and Miquelon
  35. Tajikistan
  36. Timor-Leste
  37. China

3. Others notices

Starting from July 1st, the orders shipped to the EU should be provided the IOSS number & invoice value. This helps to ensure that your buyer won’t be charged VAT twice. If not, please notify your buyers about the VAT they will be charged when receiving the packages.

Please Add tickets with these numbers (IOSS number & Invoice value) immediately on the relevant paid orders before it's processed.


How to find the IOSS number on Etsy.com

Read more about the VAT rates EU countries will be charging for different types of goods.

Occasionally, Geargag may be notified of a temporary suspension of mail acceptance or tax applied to some regions, due to service impacts related to updated politics, bad weather conditions, or pandemics...  Geargag will notify customers to refrain from mailing/shipping items addressed to these areas or cancel & refund requested orders until further notice.