There're 3 steps to make a valid fulfillment request in Geargag:

  1. Place Orders
  2. Request Fulfillment
  3. Create Invoice & Complete payment

STEP 1. PLACE ORDERS

You can choose up to 4 options to place orders in Geargag. Follow these relevant links below based on your type of business:

STEP 2. REQUEST FULFILLMENT

1. Go to Geargag Admin > Orders > All Orders

2. Check order, upload additional design (if missing) & Request Fulfill

Click to choose order, press "Request Fulfill" for new uploaded/ synced orders. 

Please ensure that the status should be "Vendor Fulfillment is Geargag". When the request status is Manual Fulfilled, the orders are considered as Self-fulfilled.

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STEP 3. CREATE INVOICE

1. Create Fulfill Invoice

Go to Fulfillment > Requests > Choose the orders you want to fulfill, click 'Create Invoice'

2. Pay invoice

After successfully creating an invoice, your order will be moved to the Invoice list.

Click on "Invoice ID" or "View" to pay via Credit Card, Paypal, or Topup.

Orders which are paid will be moved to "In Progress" until the tracking ID is revealed.

Please contact Geargag support team at [email protected] if you have any questions with Geargag fulfillment.