In Geargag, if you don't have any websites or systems to sync bulk orders via API, visit Orders > Import Orders to create & request fulfillment with just 3 easy steps below:


mceclip11.png

STEP 1. VALIDATE ORDERS

Option 1: Create a single order (one-by-one)

Step 1: Press "+Order" in the Import Orders Dashboard

mceclip10.png

Step 2: Fill in the form with the required information:

mceclip0.png

 

Option 2. Import Orders via CSV

There're 2 options to import orders via CSV, each option has its own pros & cons and should be used for different types of fulfilled products:

mceclip1.png

Download CSV template at the right corner of the Import Order Dashboard

mceclip16.png

mceclip3.png

Download CSV template & Product ID list at the right corner of the Import Order Dashboard

 

mceclip15.png

FIELD DEFINITIONS:

  • Order ID (order_id): The ID you use to classify your orders (you can use the original order IDs created from your platform)
  • Customer information: Name (shipping_name), Email (shipping_email), Phone (shipping_phone), Address 1 (shipping_address_1), Address 1 (shipping_address_2), City (shipping_city), State (shipping_state), Zipcode (shipping_zipcode), Country (shipping_country)
  • SKU: A code to distinguish items based on their types (Guy Tee, Quilt, Face Mask…), colors, and sizes, etc.

Visit Product Catalog to search for the exact items' SKU you need.

mceclip4.png

  • Product ID (product_id): The IDs which are assigned to your products in All ProductsYou can manual search for Product ID or Export Product ID list from the Import Order dashboard

mceclip5.png

(Use Vlookup function in Excel to match Original Item Name & Product ID in Geargag's the most popular method to import thousands of orders at a time. Learn how to bulk upload designs in Geargag here)

  • Design front (import_design_1) & Design back (import_design_2): The fulfillment design which are adapted to Geargag Design & Fulfillment guideline.

mceclip6.png

  • Thumb (import_mockup_1): The images you're using to sell on your website/platforms. They're not required, but these thumbs will be displayed in the Order details & help you classify different items in the order.

mceclip8.png


Upload CSV to Geargag

Click Validate to move on to the next steps. If there're somethings wrong (wrong SKU, city, country, product_id,..), you'll see an error popup like this.

mceclip12.png

Hover to the red "x" icon at the head of the lines to identify exact problems and fix them by clicking on the line & update the order form as suggestions.

mceclip13.png

You can also delete any orders before merging by clicking at the red arrow icon at the end of the lines.

STEP 2. MERGE ORDERS

All the lines with the same Order ID, shipping info & design in CSV will be merged at this step. It means that all items of the order will reach your customer in the same package, at the same time & you will get discounts on the shipping fee for multi-item orders.

mceclip14.png

STEP 3. CREATE ORDERS

Click "Create Orders" to finish & be redirected to All Orders dashboard. Continue with Creating Fulfillment request according to the guide doc Here

If you have any questions, please contact our support team at [email protected] or leave a message at the chatbox.