Mail addressed to a military, island or diplomatic post offices overseas may be subject to certain conditions or restrictions of mailing regarding content, preparation, and handling as below:

1. Shipping time & Surcharge

LocationShipping timeSurcharge
APO/FPO/DPO/AE (Air/Army Post Office, Fleet Post Office or Diplomatic Post Office)
in the United States
Standard shipping time + 7-10 business daysInternational shipping fee + 10$
Hawaii, Puerto Rico, US Virgin Islands, Guam, Northern Mariana Islands
in the United States
Standard shipping time + 7-10 business daysInternational shipping fee + 5$

2. Shipping restrictions

Due to international shipping restrictions, our service is not available for the following countries:

  1. Iran
  2. Cuba
  3. Sudan
  4. North Korea
  5. Syria
  6. Crimea
  7. Israel

3. Others notices

Starting from July 1st, the orders shipped to the EU should be provided the IOSS number & invoice value. This helps to ensure that your buyer won’t be charged VAT twice. If not, please notify your buyers about the VAT they will be charged when receiving the packages.

Please Add tickets with these numbers (IOSS number & Invoice value) immediately on the relevant paid orders before it's processed.


How to find the IOSS number on Etsy.com

Read more about the VAT rates EU countries will be charging for different types of goods.

Occasionally, Geargag may be notified of a temporary suspension of mail acceptance or tax applied to some regions, due to service impacts related to updated politics, bad weather conditions, or pandemics...  Geargag will notify customers to refrain from mailing/shipping items addressed to these areas or cancel & refund requested orders until further notice.