GearGag Support

If the recipient's address was wrong, then you are held responsible. Usually, the package is sent back to the return address, then we'll contact y...

If the package was marked as "Ready" by the carrier but didn't transit for more than 30 days (in US) or in 45 days (Worldwide), there may be ...

If the package was marked as delivered by the carrier, but the customer reports they have yet to receive it, Geargag won't cover the cost of reshipping...

If something arrives damaged, send a photo of the damaged goods with full tags or label to [email protected], we'll gladly send a replacement at no c...